Privacy policy
wire.cash (Wire Cash, "we") is an independent website. This page says what we collect when you use the site or write to us, what we do with it, and what you can ask us to do about it. The short version: the calculator runs in your browser and sends us nothing, and when you write to us we keep your message to reply to you. We don't sell or share what you send.
Who we are
wire.cash is an independent website. Contact us at hello@wire.cash or through the contact form.
What we collect
The contact form (on /contact/) sends us your name, your email address and your message.
The business payments form (on /business/) sends us your name, company, work email, your question, and, if you choose them, the range you pay abroad each month, the currencies you pay in and how you pay today.
With either form we also receive, in hidden fields: the page you sent it from, the consent sentence shown beside the button, the referring page that brought you to the site, and any campaign tags (utm_ parameters) in the link you first followed. The site remembers those last two for the length of your visit in your browser's session storage, which is cleared when you close the tab. A hidden "leave this empty" field catches spam robots.
The transfer cost calculator runs entirely in your browser. The amounts, rates and provider names you type stay on your device and are not sent to us. To show the newest exchange rates, the page asks our server for the latest ECB reference rates; that request carries no personal information.
When you browse, our host, Cloudflare, processes technical information such as your IP address, browser type and the pages you request, to deliver the site and protect it from abuse.
We don't run analytics, advertising pixels or session recording, and the site sets no tracking cookies.
Please don't send account numbers, government ID numbers or passwords through a form. We don't ask for them.
Where it goes
A form message is stored in a database we run on Cloudflare (Cloudflare D1) and emailed to the person who answers messages for Wire Cash, using Cloudflare's email service. That's the whole path.
How we use it
To read and answer your message, to fix figures you tell us are out of date, to keep the site running and secure, and to meet legal obligations.
Sharing
We don't sell what you send, and we don't share it with banks, transfer providers or advertisers. The only companies that handle it are the service providers that run the site and deliver our email (Cloudflare), and only to do that job. We would disclose information if the law required it, for example in response to a valid subpoena. If the site is ever sold, its records would go to the buyer, and we would post a notice here first.
If that ever changes, we will update this policy first and ask for your consent on the form before sharing anything.
How long we keep it
We delete form messages 24 months after we receive them, sooner if you ask. Cloudflare keeps its own technical logs for short periods under its policies.
Your rights
You can ask us what we hold about you, ask us to correct it, ask us to delete it, or ask for a copy. Email hello@wire.cash or use the contact form (choose "Privacy request"), giving the email address you used. Residents of California, Colorado, Connecticut, Virginia, Texas, Oregon and other states with consumer privacy laws have these rights under those laws to the extent they apply to us. We don't sell or share personal information for targeted advertising, so there is nothing to opt out of, and we honor Global Privacy Control signals anyway. We won't treat you differently for using any of these rights. If we decline a request, reply to our answer (or send another privacy request) to appeal and someone who didn't make the first decision will look at it again.
Children
This site is for adults. It is not meant for anyone under 18, and we don't knowingly collect information from children under 13.
Security
The site is served only over HTTPS, and form messages are stored in an access-controlled database. No system is perfectly secure, which is one more reason not to send account details.
Changes
When this policy changes, we update this page and the date at the top. A change that would share your information would come with a consent request on the form first.
Contact
Questions or requests about privacy: hello@wire.cash, or the contact form (choose "Privacy request").